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Steven G
GUILFORD, CT | 2022 Cadillac XT5January 18, 2023The service rep was friendly and helpful. Otherwise, the customer experience was awful. The "waiting area" was worse than I've seen at places like Midas, and getting to it required navigating through shop areas. Dirty, loud, and unpleasant. It made me wish I had purchased a Toyota or other brand that values the post-sale experience for the customer.Response from Tremonte Auto Group INC
January 18, 2023Thank you for your feedback, I'm glad our service staff was friendly and helpful, we are in the early planning stages of a major renovation so hopefully we will exceed your expectations very soon.Joseph M
EAST HAVEN, CT | 2022 GMC Yukon XLJanuary 17, 2023Everyone is very knowledgeable and extremely pleasant to deal withResponse from Tremonte Auto Group INC
January 18, 2023Thank you, Joseph!Peter S
EAST HAVEN, CT | 2001 GMC Yukon XLJanuary 17, 20232001 gmc yukon xl needed light switch picked yukon up at 2.15 pm doneResponse from Tremonte Auto Group INC
January 17, 2023Thank you, PeterArt S
BRANFORD, CT | 2019 Cadillac XT4January 13, 2023Turned out to be a problem covered under warranty. Dealt with in promptly at no chargeResponse from Tremonte Auto Group INC
January 16, 2023Thank you, ArtRichard E
MIDDLEFIELD, CT | 2019 Cadillac XT5January 12, 2023Ken was an excellent sales person who listened to our needs and did not pressure us, our trade in process was also easy without any pressureResponse from Tremonte Auto Group INC
January 12, 2023Thank you, RichardDenise O
WALLINGFORD, CT | 2015 Cadillac SRXJanuary 10, 2023Customer service has been horrible and well as the car I purchased from you dealershipResponse from Tremonte Auto Group INC
January 10, 2023Denise, Thank you for your feedback again, the vehicle you purchased was sold AS IS due to the age of the vehicle, you declined any of the extended warranties we offered you, our sales team split the cost of the repairs for your vehicle in the interest of customer satisfaction.Lisa L
GUILFORD, CT | 2017 Cadillac XT5January 6, 2023Quick & efficient. Finished car earlier than expected.Response from Tremonte Auto Group INC
January 6, 2023Thank you, LisaRay R
CHESTER, CT | 2008 Cadillac SRXJanuary 5, 2023Brought my SRX to Tremonte for repair, problem diagnosed and repaired in reasonable time. I'm a satisfied customer.Response from Tremonte Auto Group INC
January 6, 2023Thank you, RayAlyn J
KILLINGWORTH, CT | 2019 Chevrolet 1500 SilveradoJanuary 4, 2023Service was quick and completeResponse from Tremonte Auto Group INC
January 4, 2023Thanks, AlynMason L
WALLINGFORD, CT | 2020 GMC TerrainJanuary 3, 2023On time, professional, and knowledgeableResponse from Tremonte Auto Group INC
January 3, 2023Thanks Mason !!